Privacy Policy
Privacy Policy for Peninsula Funeral Celebrant
At Peninsula Funeral Celebrant, we are committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). By using our website, https://peninsulafuneralcelebrant.com.au/, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal information that is necessary for us to provide our services, including but not limited to:
- Personal Information: Name, email address, phone number, and other contact details provided by you when you make an inquiry or engage our services.
- Service Information: Details about your loved one or the funeral services being arranged, including preferences for ceremonies, music, readings, and any other personal details you choose to share with us.
- Usage Data: Information about your interaction with our website, including your IP address, browser type, and the pages you visit, collected via cookies or other tracking technologies.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and deliver our funeral celebrant services, including consultation and planning of ceremonies.
- To communicate with you, respond to your inquiries, and keep you updated on your service arrangements.
- To maintain accurate client records and comply with legal or regulatory obligations.
- To improve our website, services, and customer experience through analytics and feedback.
3. Disclosure of Your Information
We respect the confidentiality of your personal information and will not share it with third parties unless:
- It is necessary for providing our services (e.g., liaising with third-party venues or funeral service providers).
- We are required to do so by law or legal process.
- You have given us explicit consent to share your information with specified third parties.
Where third parties are involved, we ensure that they follow privacy standards in line with the Privacy Act.
4. Data Security
We are committed to protecting your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We implement appropriate technical and organisational measures, including secure storage systems and encryption, to safeguard your data. However, no online data transmission can be guaranteed as 100% secure, and you acknowledge that any personal information you submit via our website is done at your own risk.
5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your user experience and gather data on website usage. Cookies are small text files placed on your device when you visit our website, and they help us track visitor behaviour, preferences, and performance analytics.
You can control the use of cookies through your browser settings. By continuing to use our website, you consent to our use of cookies unless you opt out.
6. Third-Party Links
Our website may contain links to third-party websites for your convenience. Please be aware that once you click on these links, we are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external websites before sharing your personal information.
7. Accessing and Updating Your Personal Information
You have the right to access, correct, or delete the personal information we hold about you. If you would like to make a request to view or update your information, please contact us at [insert contact details]. We will take reasonable steps to comply with your request promptly unless we are legally required to retain certain information.
8. Retention of Data
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. When your information is no longer needed, we will securely destroy or de-identify it.
9. Your Rights
As a user of our services and website, you have rights under the Privacy Act 1988, including:
- The right to request access to your personal information.
- The right to request correction of any inaccurate or incomplete data.
- The right to lodge a complaint if you believe your privacy has been violated.
If you have any concerns about how we handle your personal information, you may contact us, and we will address your complaint in accordance with the Privacy Act.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our privacy practices. Any updates will be posted on our website, and the revised policy will take effect immediately. We encourage you to review this page periodically to stay informed about how we protect your personal information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
Peninsula Funeral Celebrant
Email: hazelrapson@peninsulafuneralcelebrant.com.au
Phone: 0488 030 201
Effective Date: 1/10/2024
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
At Peninsula Funeral Celebrant, we are committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). By using our website, https://peninsulafuneralcelebrant.com.au/, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal information that is necessary for us to provide our services, including but not limited to:
- Personal Information: Name, email address, phone number, and other contact details provided by you when you make an inquiry or engage our services.
- Service Information: Details about your loved one or the funeral services being arranged, including preferences for ceremonies, music, readings, and any other personal details you choose to share with us.
- Usage Data: Information about your interaction with our website, including your IP address, browser type, and the pages you visit, collected via cookies or other tracking technologies.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and deliver our funeral celebrant services, including consultation and planning of ceremonies.
- To communicate with you, respond to your inquiries, and keep you updated on your service arrangements.
- To maintain accurate client records and comply with legal or regulatory obligations.
- To improve our website, services, and customer experience through analytics and feedback.
3. Disclosure of Your Information
We respect the confidentiality of your personal information and will not share it with third parties unless:
- It is necessary for providing our services (e.g., liaising with third-party venues or funeral service providers).
- We are required to do so by law or legal process.
- You have given us explicit consent to share your information with specified third parties.
Where third parties are involved, we ensure that they follow privacy standards in line with the Privacy Act.
4. Data Security
We are committed to protecting your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We implement appropriate technical and organisational measures, including secure storage systems and encryption, to safeguard your data. However, no online data transmission can be guaranteed as 100% secure, and you acknowledge that any personal information you submit via our website is done at your own risk.
5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your user experience and gather data on website usage. Cookies are small text files placed on your device when you visit our website, and they help us track visitor behaviour, preferences, and performance analytics.
You can control the use of cookies through your browser settings. By continuing to use our website, you consent to our use of cookies unless you opt out.
6. Third-Party Links
Our website may contain links to third-party websites for your convenience. Please be aware that once you click on these links, we are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external websites before sharing your personal information.
7. Accessing and Updating Your Personal Information
You have the right to access, correct, or delete the personal information we hold about you. If you would like to make a request to view or update your information, please contact us at [insert contact details]. We will take reasonable steps to comply with your request promptly unless we are legally required to retain certain information.
8. Retention of Data
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. When your information is no longer needed, we will securely destroy or de-identify it.
9. Your Rights
As a user of our services and website, you have rights under the Privacy Act 1988, including:
- The right to request access to your personal information.
- The right to request correction of any inaccurate or incomplete data.
- The right to lodge a complaint if you believe your privacy has been violated.
If you have any concerns about how we handle your personal information, you may contact us, and we will address your complaint in accordance with the Privacy Act.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our privacy practices. Any updates will be posted on our website, and the revised policy will take effect immediately. We encourage you to review this page periodically to stay informed about how we protect your personal information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
Peninsula Funeral Celebrant
Email: hazelrapson@peninsulafuneralcelebrant.com.au
Phone: 0488 030 201
Effective Date: 1/10/2024
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.